This Privacy Policy describes the policies and procedures of Postal Annex 23, ("we," "our," or "us") regarding the collection, use, and disclosure of personal information when you visit our website www.postalannex23.com. By accessing or using the Website, you agree to the terms of this Privacy Policy.

Information We Collect:

Personal Information:

We may collect personally identifiable information ("Personal Information") that you provide to us when you interact with the Website. The types of Personal Information we may collect include:

Name

Email address

Postal address

Phone number

Any other information you choose to provide

Non-Personal Information:

We may collect non-personal information about you automatically when you visit our Website. This information may include your IP address, browser type, operating system, referring URLs, and other technical information.

Cookies and Tracking Technologies:

We may use cookies and similar tracking technologies (e.g., web beacons, pixels) to track the activity on our Website and collect certain information. Cookies are files with a small amount of data that are sent to your browser from a website and stored on your device. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website.

How We Use Your Information:

Provide and improve our services: We may use the information we collect to provide and personalize our services, respond to your inquiries, and enhance the functionality of our Website.

Communication: We may use your email address or other contact information to send you newsletters, marketing communications, or other information that may be of interest to you. You may opt-out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.

Analytics and aggregated data: We may use aggregated and anonymized data for analytical purposes, to improve our services, and for other business purposes.

How We Share Your Information:

Service Providers: We may share your information with trusted third-party service providers who help us in operating our Website and providing our services. These third-party service providers are obligated to protect your information and only use it for the purposes we specify.

Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Data Security:

We take reasonable measures to protect the information we collect from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the Internet or electronic storage is completely secure.

Children's Privacy:

Our Website is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us, and we will delete such information from our systems.

Changes to This Privacy Policy:

We may update our Privacy Policy from time to time. Any changes we make will be effective when we post the revised Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.

Customer Return Policy: 

30-Day Full Money Back Guarantee Policy

We are committed to providing our customers with a satisfying experience when purchasing our products. Therefore, we offer a 30-day full money back guarantee. If you are not completely satisfied with your purchase, you may request a refund within 30 days from the date of purchase, subject to the terms and conditions outlined below.

Policy Terms and Conditions:

Eligibility:

This policy applies to purchases made directly from our website or authorized sales channels.

The policy is applicable to individual customers and does not extend to bulk or wholesale purchases.

Requesting a Refund:

To request a refund, please contact our customer support team via [email/phone] within 30 days from the date of purchase. You will be required to provide proof of purchase, such as an order number or receipt.

Refunds will only be issued to the original purchaser and using the original payment method.

Return of Product:

You may be asked to return the product to us in its original condition, along with all accompanying accessories and packaging, at your expense.

The product must be returned within 30 days from the date of your refund request.

Refund Process:

Once your returned product is received and inspected, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed within [number of days] and credited back to your original payment method.

Please note that shipping fees and any applicable taxes or customs duties paid at the time of purchase are non-refundable.

Exclusions and Limitations:

The 30-day money back guarantee does not apply to digital products, services, or downloadable content.

Products that have been damaged, misused, or altered may not be eligible for a refund.

The guarantee does not cover any additional costs incurred, such as return shipping fees or associated expenses.

Non-Transferability:

This money back guarantee is non-transferable and is only applicable to the original purchaser.

Changes to the Policy:

We reserve the right to modify or terminate this 30-day full money back guarantee policy at any time, without prior notice. However, any changes will not affect refund requests made prior to the policy's modification or termination.